Return Policy

At RS Medicals, we prioritize customer satisfaction and strive to provide a hassle-free return and exchange process for our medical equipment rentals in Kolkata. Please review our return policy below:

Returns & Exchanges

  • We accept returns for both defective and non-defective products.

  • Exchanges are available if you wish to replace an item with another.

Product Condition & Return Window

  • Returned items must be in exact condition like we delivered.

  • We offer a lifetime return window for all eligible products.

Return Methods & Fees

  • You can return items in-store, at a designated drop-off location, or our team can visit and take our equipment back.

  • A prepaid return label is included in the package, ensuring a cost-free return process.

  • No restocking fees apply.

Refund Processing

  • Refunds are processed within 7 day of receiving the returned item.

For any assistance with your return, feel free to contact our customer support team. We are here to ensure a seamless experience with our medical equipment rental services in Kolkata.

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